RETURNS & REFUND POLICY

How To Return and Refund An Item

To return and refund your item. It must be in original unused condition to return unless there is a manufacturer defect. You must return the item within 7 days of your purchase. 

  1. Please, emailcmrodelas@gmail.com and angelologatoc07@gmail.com to request a refund and we will assign you a tracking number.
  2. Mail your returned item to:
    Rey’s Bakeshop Arrowroot Cookies at Banahaw, Santa Cruz, Marinduque
  3. Also, Include in your package a signed letter stating the reason for your return and the original receipt.

    Return Exceptions

    Items cannot return if they opened.

    Merchandise that has been worn, used, or altered will not accept for return or exchange.

    Restocking Fee

    All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

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